Last updated: 21 August 2026

The Single Collective Ltd respects your privacy and is committed to handling personal information carefully and transparently.

Who we are

The Single Collective Ltd is the data controller responsible for the personal information described in this notice.

Company number: 16669255
Registered office: tbc
Email: ali@thesinglecollective.co.uk

Information we collect

We may collect:

• Your name, email address and the information you include when contacting us
• Details connected with an enquiry, project, programme, coaching relationship or speaking invitation
• Information needed to manage contracts, invoicing and payments
• Your preferences about receiving email updates
• Technical information about how visitors use the website, such as device, browser and website activity

Please do not include confidential or sensitive information about a child or young person in the website contact form. Where a project requires the careful handling of sensitive information, this will be agreed separately.

How we use your information

We use personal information to:

• Respond to enquiries
• Explore whether a piece of work may be a good fit
• Deliver and manage consultancy, leadership programmes, coaching and other services
• Arrange research, writing and speaking work
• Manage contracts, payments and business records
• Send email updates where you have chosen to receive them
• Maintain the security and performance of the website
• Meet our legal and regulatory responsibilities

Our lawful basis

Depending on the context, we process personal information because:

• It is necessary to respond to a request or deliver an agreed service
• We have a legitimate interest in managing enquiries, professional relationships and the operation of the business
• You have given consent, particularly for email updates
• We must meet a legal obligation, including maintaining financial and company records

You can withdraw your consent to email updates at any time by using the unsubscribe link or contacting us directly.

Who we share information with

We only share personal information where it is necessary. This may include:

• Website hosting, email and IT providers
• Contact Form 7, which supports the website contact form
• Mailchimp, which manages email updates
• Google services used to manage website tags and understand website activity
• Accountants, professional advisers and other suppliers supporting the business
• Trusted associates where their expertise is needed for an agreed piece of work

We do not sell personal information.

Where external expertise is involved in a project, the handling of relevant information will be agreed before it is shared.

International data transfers

Some technology providers may process information outside the United Kingdom. Where this happens, we rely on the safeguards required by UK data protection law.

How long we keep information

We keep personal information only for as long as it is reasonably needed:

• General enquiries are normally retained for up to two years
• Client, contractual and financial records may be retained for six years to meet legal and accounting requirements
• Email marketing details are retained until you unsubscribe or ask us to remove them
• A minimal record may be retained to ensure that an unsubscribe request continues to be respected

Retention periods are reviewed and information is deleted or anonymised when it is no longer required.

Your rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of your personal information
• Correct inaccurate information
• Ask for information to be deleted
• Restrict or object to how information is used
• Withdraw consent
• Ask for information to be transferred
• Complain about how your information has been handled

To exercise any of these rights, email ali@thesinglecollective.co.uk.

You can also complain to the Information Commissioner’s Office.

Cookies and website information

The website may use essential cookies needed for it to function and additional tools that help us understand website activity. Where consent is required for non-essential cookies, you should be given a choice before they are used.